Shipping Weight
5.00 pounds

Satisfaction Guarantee: At Cushions Custom, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Cushions Custom provides to both commercial and residential clients worldwide.

This item ships via FedEx or UPS (depending on your zip code). Once shipped, you will receive a tracking # via the email address you provide. Ground shipments usually arrive within 2-5 business days. Please inspect the package when it arrives to review if damage occurred during shipping. If a box is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. We will then be able to ship your replacement item within 24 hours.

This product ships as a complete unit and does not require any assembly upon receipt.

To return a product based upon the replacement/return guarantee of Cushions Custom, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Cushions Custom will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Cushions Custom. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to Cushions Custom. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Cushions Custom Return Procedure will be breached and Cushions Custom will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

Cushions Custom will not refund to Customer the original shipping charges. In addition, Cushions Custom charges a 20% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by Cushions Custom prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

NO RETURNS ON CUSTOM ORDERS. ANY LOGO UMBRELLA IS A CUSTOM ORDER AND IS NON-REFUNDABLE.

The shape of the cushion

Rectangle

Cushion Shape

Customize your item by selecting one of our high quality fabrics.

SunbrellaFurniture

All sizes are measured in inches.

Cushion Width

Measure the Width of the cushion as the left to right measurement when standing in front of the chair, bench, chaise, or other furniture where the cushion will be placed.

All sizes are measured in inches.

Cushion Depth

Measure the Depth of the cushion as the front to back measurement when standing in front of the chair, bench, chaise, or other furniture where the cushion will be placed.

Edging

Knife Edge

Cushion will have a single seam around the edges and is only available in a limited number of thicknesses.

Box Edge

Cushion will have a seam around the top and bottom edges and is available in a broader range of thicknesses.

Measured in inches from the bottom to the top of the cushion.

2" Thick

3" Thick

Measured in inches from the bottom to the top of the cushion.

2" Thick

3" Thick

4" Thick

5" Thick

6" Thick

7" Thick

8" Thick

Choose which type of corners you want your cushions to have

Rounded

The corners are rounded off instead of boxed and pointed.

Squared

The corners are boxed style (squared corners) instead of rounded.

Choose which type of corners you want your cushions to have

Rounded

The corners are rounded off instead of boxed and pointed.

Squared

The corners are boxed style (squared corners) instead of rounded.

Choose which type of corners you want your cushions to have

Squared

The corners are boxed style (squared corners) instead of rounded.

Our pillows and cushions are filled with a compressed polyester or foam filling.

Cushion Cumulus

Cumulus filling is layered polyester designed to resist mildew and does not retain water and is recommended for outdoor application.

Cushion Foam

Foam fill is recommended for all indoor or protected outdoor applications since water may be retained in the foam cushion for longer periods of time.

Edging

No Cording

Cushion will not have any cording along the edges.

Corded

Cushions with a knife edge will have a single cording and cushions with boxed edges will have double cording.

Customize your item by selecting one of our high quality fabrics.

SunbrellaFurniture

Fabric Ties are ties added to your pillow or cushions designed to hold your cushion is place.

Fabric Ties

No Fabric Ties